Refund policy

Refund Policy

Tolicia Satisfaction Guarantee

We want you to feel confident purchasing from Tolicia. This policy explains which purchases qualify for refunds and how Tolicia VIP Membership charges are handled.

One-Time Digital Product Purchases

Tolicia offers a 60-day satisfaction guarantee on eligible one-time ebook and digital-product purchases.

If you are unsatisfied with an eligible purchase, contact us within 60 days of the original purchase date.

Because our products are delivered digitally, there is no physical item to return.

We reserve the right to deny refund requests involving suspected fraud, excessive refund activity, unauthorized sharing, resale, or violations of our Terms and Conditions.

Tolicia VIP Membership

The Tolicia VIP Membership includes a 48-hour introductory trial. Unless canceled, your payment method will be charged $39.99 when the 48-hour trial ends and every 30 days thereafter.

A confirmation email containing your membership details, trial expiration, recurring price, and cancellation instructions will be sent immediately after enrollment.

Cancellation Deadline

You must cancel at least 24 hours before your next scheduled billing date to avoid the upcoming charge.

Because the first charge occurs 48 hours after enrollment, the initial cancellation request must be submitted within 24 hours of joining to avoid being charged $39.99.

You may cancel at any time by contacting:

Email: contact@tolicia.com
Phone: (804) 470-5666

Cancellation stops future membership charges. It does not automatically refund a charge that has already been processed.

Subscription Charges Are Final

All Tolicia VIP Membership charges are final and non-refundable once processed, except where a refund is required by applicable law.

This includes charges resulting from:

  • Failure to cancel before the stated deadline

  • Not using the membership or its benefits

  • Forgetting about the trial or renewal date

  • Missing or not opening the membership confirmation email

Canceling your membership prevents future charges but does not reverse previous membership payments.

How to Request a Refund

For an eligible one-time digital purchase, email contact@tolicia.com within 60 days of purchase.

Please include:

  • Your full name

  • Your order number

  • The email address used at checkout

  • The reason for your request

If approved, your refund will be issued to the original payment method. Depending on your bank or payment provider, it may take several business days to appear.

Delivery or Access Problems

If you cannot access your ebook or membership benefits, contact us so we can restore access.

Email: contact@tolicia.com
Phone: (804) 470-5666

A delivery or access issue does not automatically cancel an active membership.

Contact Us

For refunds, cancellations, or account assistance:

Email: contact@tolicia.com
Phone: (804) 470-5666