Shipping policy

Digital Delivery & Refund Policy

Effective Date: August 25, 2026

Tolicia sells digital ebooks and other downloadable products. No physical product will be shipped when you purchase a digital item.

Please review this policy before completing your purchase.

Digital Delivery

After completing your purchase, your digital product will be:

  • Sent to the email address entered during checkout

  • Made available through a download link or confirmation page

  • Accessible on compatible phones, tablets, computers, and other devices

Most digital products are delivered within minutes.

If you do not receive your download, please:

  1. Check your Spam, Junk, and Promotions folders.

  2. Confirm that you entered the correct email address.

  3. Contact us at contact@tolicia.com or (804) 470-5666.

Please include your name, order number, and the email address used during checkout.

Important Digital-Delivery Information

  • No physical book or other item will be shipped.

  • You are responsible for entering a complete and accurate email address.

  • Billing information may still be collected for payment processing, fraud prevention, tax, and legal compliance.

  • Download links are intended for the original purchaser and may not be shared, resold, copied, or redistributed.

60-Day Satisfaction Guarantee

We want you to feel confident about your purchase. If you are not satisfied with an eligible digital product, you may request a refund within 60 days of the original purchase date.

Refund requests submitted after 60 days may not be approved.

We reserve the right to deny a refund request when we reasonably believe there has been:

  • Fraud or payment abuse

  • Excessive or repeated refund activity

  • Unauthorized sharing or redistribution

  • Reselling or commercial use of our digital products

  • A violation of our Terms and Conditions

VIP Membership Charges

The Tolicia VIP Membership is separate from individual ebook purchases.

VIP members receive a 48-hour free trial, followed by a recurring charge of $39.99 every 30 days until canceled.

You may cancel at any time by contacting:

Email: contact@tolicia.com
Phone: (804) 470-5666

Cancellation stops future membership charges. Canceling your membership does not automatically refund a charge that was already processed.

Any request concerning a completed membership charge will be reviewed individually in accordance with applicable law and the VIP Membership Terms.

How to Request a Refund

To request a refund, email contact@tolicia.com.

Please include:

  • Your full name

  • Your order number

  • The email address used during checkout

  • The product purchased

  • The reason for your request

You may also contact us by phone at (804) 470-5666.

Refund Processing

If your refund is approved:

  • It will be returned to the original payment method.

  • Processing time will depend on your bank or payment provider.

  • It may take several business days for the refund to appear on your statement.

Questions or Delivery Issues

If you have questions, cannot access your purchase, or need assistance, contact Tolicia:

Email: contact@tolicia.com
Phone: (804) 470-5666